We are following all current government guidance to ensure the safety of our guests & team whilst making sure the service and home comforts expected at Henry’s continue.
On arrival we will provide a check-in service in Jane’s sitting room at a safe social distance whilst your luggage is taken to the bedrooms.
Cleaning & Safety Precautions
Hand sanitiser is available throughout the hotel in public areas, for both our guests and team members. Please use this on entering and leaving the building.
Our team will all wear the required PPE in line with government guidance, as well as temperature checks on arrival to work.
We’ll be regularly sanitising all surfaces and areas of contact throughout our spaces.
We’ll offer daily housekeeping during your stay but ask you always vacate the room. All rooms will be deep cleaned and sanitised between each stay.
Food & Drink
We will be operating a 10pm curfew in line with government guidance for drinks service.
We will be following the ‘Rule of Six’ for any private corporate meetings and households for exclusive use stays.
We will ask that all tables for breakfast are pre-booked with our House Manager. Table bookings will be staggered and capacity monitored in line with distancing guidelines.
Room service will be available for continental breakfast.
All menus and information will be properly sanitised between use.
During Your Stay
We will ask that all guests wear face coverings whilst moving around the building, as well as staff at all times unless seated.
We will ask that guests and our teams are mindful of social distancing measures whilst moving through the building especially in smaller areas.
If you feel unwell or develop coronavirus symptoms during your stay, please inform a member of staff as soon as possible.
Track & Trace
NHS Track & Trace QR codes will be available at the entrance, which can be scanned using the NHS Covid-19 app to allow for contact tracing. If you are not using the app, we will take contact details for at least one member of every party in line with government guidelines.